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RMA Request Form

Please fill out the following form for your technical support/RMA requests for any product that you wish to return.  Please complete all information and describe reason for return.  A support representative will review your information and then either e-mail or call you with a solution.  If the support representative determines that the product needs to be replaced they will e-mail you with instructions for returning the product.
(All information submitted to United Visual will be held in confidence.)

*Name:
*Company:
*Customer #:
*Phone:
 Fax:
*E-Mail:

Product Information:

Invoice #:
Invoice Date:
Item #:
Serial #:
Product Description:

Please Describe the Problem:

  • Freight on any returns will be paid by Customer. United Visual, Inc. will ship the replacement to the Customers original invoice 'ship to' address, freight prepaid, Standard Ground Service!!

  • Returns may be subject to a restocking fee.

  • All Accessories must be returned, i.e. Cables, Fan, Manuals, & Drivers.

  • Ship RMA Returns to:
    United Visual, Inc.
    ATTN: Returns Department
    1050 Spring Lake Drive
    Itasca, Il 60143 (UPS/FedEx)