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United has been repairing a/v equipment in northern Illinois for over 59 years.

Services available include:

Pickup & Delivery
Authorized Warranty Service
Depot Service · Field Service · Service Agreements
Conference Room/Training Room Systems Support
Exact Replacement Parts · Technical Support & Advice

Repair Service
United Visual originally went into business over 59 years ago as an authorized repair service center for audio visual products. The company has expanded into many other areas over the years, but a solid service foundation remains today. We can service not only all brands that we sell, but many other products as well and all work is guaranteed for 3 months. United Visual’s state of the art Service Department is fully staffed by qualified factory trained technicians giving us the edge we need to become authorized service centers for all the major manufacturers in the industry. Our Service Manager, Bob Carlson, has been in the industry for over 25 years and has a strong technical background. He and his support staff place a large emphasis on providing quality customer service and assistance.

United Visual’s service programs offer both field service and depot service on many types of multimedia, audio visual and video equipment, including professional VCRs, camcorders, audio systems, video projection and presentation products. Each year during the summer months, as a service to our educational customers, United Visual offers special pricing on preventive maintenance as part of our Summer Maintenance Program. As one of the largest LCD projector dealers in the area, we have technicians fully trained in current LCD technology as well as CRT projection system repairs. We are also able to offer field service on any size electric screen for your conference room, classroom or auditorium. If you have questions on any of these programs please call us at 1-800-226-1131 and ask for the Service Department.

Service for:

...and many others!

Click Here for details on how to ship any item to United Visual for repair.

Warranty Service
Warranty service, on most products, is done by our own factory trained personnel at our facility, providing quicker turnaround than the manufacturer offers. Up to date service information is at our disposal from regularly updated in-house computer databases, an extensive library of service literature, as well as via direct computer links to major manufacturers such as Sony, Sharp and Panasonic. We consistently update our knowledge and test equipment to maintain Authorized Service Center status with the leaders in the industry.

Technical Assistance
If you are having difficulty with a product purchased from United Visual, or any audio visual or multimedia presentation product, click on the link below and submit your question to the United Visual Service Department. Leave your email address or phone number and we’ll get back to you as soon as possible. Of course help is always just a phone call away if your needs are more urgent than an email response can provide.